How to Get Help with Accessing our Electronic Resources
All of our electronic resources (e-books, e-journals and databases) are accessible via our online catalogue.
In order to unlock your access to all of this content you just need to Sign in with your BMA username and password. Just click on the Sign in button on the top right hand side of the home page of our catalogue:
If you encounter an error message when attempting to sign into our online catalogue you may find that resetting your password will remedy this issue. To reset your BMA password please use the following link: https://authgateway.bma.org.uk/Account/ForgotPassword
After resetting your password if you find that you are still encountering an issue with signing in to our online catalogue please get in touch with us by sending an email to firstname.lastname@example.org including your BMA membership number and the email address you are using to sign in with. Also, if possible, please include a screen shot of the error message you are seeing. This inbox is monitored – Monday to Friday; 8am to 5pm – and we will work to get the issue with your sign in resolved as quickly as possible.
The e-books, e-journals and databases that we provide access to via our online catalogue are hosted on dozens of different publisher/supplier platforms. We strive as far as possible to ensure that all of the tens of thousands of access links provided within our online catalogue to them are kept up to date and working.
On occasion, you may find an access link that is no longer working. When this occurs, please contact us by sending an email to email@example.com:
- Please write your email clearly and concisely with enough spacing
- Please make sure the problem is written in the main body of the email and not just the subject line
- Please include the details of the item you were looking at/for and what platform it is hosted on
(Using the Permalink of the item is the best way to do this, please see below the details for how to do this.)
- Please also include your BMA membership number
The Permalink button for an item is the quickest and easiest way to let us know exactly which electronic resource you are contacting us about:
When you click on the Permalink button you will be presented with a link:
Simply click on the Copy the permalink to clipboard link and then paste the link into the email you send to us.
If you have any comments or queries about accessing any of our electronic resources, please email: